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    Its been a serious issue nowadays in allowing the interference of AI/ robots into our lives since there is a threat of losing our jobs to Artificial Intelligence.
    But, an AI program in MetLife Call Center had confirmed that AI is definitely going to steal the job, not ours but our boss’s job.
    AI Program- The program is to supervise the way the worker communicate to the customer and aid the service provider in improving the better conversation. AI box in the screen will display a speedometer to indicate that the worker is talking too fast, seeing the symbol the worker slows down his speed. Likewise, a heart icon will popup symbolizing the worker is not empathetic enough.

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